Always great service. Thank you. (Carlos Martinez)

Sonia, the cashier, went well beyond necessary to accommodate my needs when completing the transaction. Ed, as always, is very helpful and always keeps owners up to date on all services being performed. All in all, a very good experience. (Lynn Tenney)

The previous visit to Bewley was disappointing, but this visit made up for it. They had remodeled their customer waiting area and I received great service. (Adela Zamarripa)

We had a great experience with our purchase! (Sonny Dang)

Great donuts in the waiting room. Eddie in service was very helpful. I have always been completely satisfied with Bewley Allen Cadillac's service department. (Bo McCarthy)

Chris Ferren is always big help. (Gary Smith)

Appreciated the entire Bewley Allen staff for their courtesy, especially to Judy and service department, in assisting me from immediately diagnosing my car problem, providing me transportation to and from, and continual education of familiarizing myself to the new gadgets of my new car. (Lucille Low Fong)

Very Polite and accommodating. (Michael Hastings)

THE BEST DEALERSHIP/SERVICE I'VE EVERY EXPERIENCED!!!KEEP UP THE GREAT WORK,HIGHLY RECOMMENDED!!! (John Liska)

Excellent understanding of my needs, great service. (Raymond Bidrosian)

I really like this dealership. It doesn't look ultra modern and that is why exactly good: it evokes a by-gone era where personal touch was all it mattered! (Timothy Landauer)

Ed Miller, service rep. was very cooperative and informative. (Richard Aragon)

Eddie in the service department is the best!!!! (Darryl Buhl)

Bob Martinelli was a pleasure to do business with, would highly recommend him to anyone looking to buy a Cadillac. (Robert Prado)

This dealership should be the example ALL American car dealerships should be like. Enough Said? (Dino Falabrino Mission Super Hardware, San Gabriel, CA)

Bewley Allen Customer Comments for August 2011 All of the service people were very friendly and helpful. I loved this place and will take my car there for its service needs! (Tina Bunch)

Staff of Bewley Allen Cadillac has always helpful and courteous. (Lorelei Gilliam)

Julie was my sales rep and made me feel so comfortable with the purchase of my new car. I could not have asked for a better experience. I have recommended the dealership to all of my friends and family who are in the market for a new Cadillac and plan on taking my other car, a Cadillac of course there for service. Thank you again. (Alexandria Harpole)

Thank you for the excellent service. You have a good team. I will come back when I need services for my car. (Vincent Lieu)

Mr. Bob is a great person and very trained in what he does. (Joe Velasquez)

Bob and Julie were awesome! Getting a new vehicle is very stressful, but they were so patient with me and my questions. Their demeanor made me calm down and feel comfortable enough to ask anything that came to mind. I told Julie "I didn't even know how to park my SRX, it's so different than my prior SUV!" Julie took the time and literally went outside with me to get in the SRX and explain step by step how the park assist mirror movement & camera worked! Now I'm practically an SRX parallel parking pro! Thank you! (Veronica Mendez)

Everyone that I met while purchasing my new vehicle from the sales personnel, managers, finance personnel, and even the janitor cleaning the showroom was extremely courteous, helpful, pleasant and professional. Unlike my last vehicle purchase, this experience was delightful. I was recommended to Bewley Allen by an individual that had purchased three Cadillac for this dealer, and now I know why---the personnel working at the dealership. I in turn will refer all friends and acquaintances interested in buying a Cadillac to Bewley Allen. Thank again to everyone there for treating me like royalty and providing a luxurious and comfortable vehicle to drive for the next few year. (Russell L. Lumpkin)

Amazing experience. Sales person, Chris Ferren, was outstanding. Took care of every need and concern. Clone him and you will be #1 car dealership in the World. The car is great, Everything I had hope for. Glad I traded in my Audi A^. Most of all Chris Ferren was phenomenal. Went to several dealerships before buying from Bewley Allen Cadillac. His attention to detail and making the customer fell great was amazing. (John Vach)

I was very happy and satisfied with the service I experienced at Bewley Allen. Ted Hwang and Gustavo Gonzalez. I love my new SRX. (Deena Willis)

Excellent customer service and knowledge of vehicle; Relaxed environment. (Jeffrey Levalley)

I had several options to purchase my Cadillac, however, Mr. Martinelli explained the advantages of having a spare tire and not a kit. This put the deal in his favor and I traveled a bit to complete the deal with Bob. WELL WORTH THE DRIVE...(Sue Wellerstein)

I always feel very welcomed. All of the service technicians are very respectable and do not make me feel intimidated. I never hesitate, or think twice, about going back. (Patricia Rodriguez)

Bewley Allen was excellent in their customer service. (Joseph Kidushim)

Very professional, would definitely recommend to others. (Robert Clancy)

All of the service people were very friendly and helpful. I loved this place and will take my car there for its service needs! (Tina Bunch)

Staff of Bewley Allen Cadillac has always helpful and courteous. (Lorelei Gilliam)

Julie was my sales rep and made me feel so comfortable with the purchase of my new car. I could not have asked for a better experience. I have recommended the dealership to all of my friends and family who are in the market for a new Cadillac and plan on taking my other car, a Cadillac of course there for service. Thank you again. (Alexandria Harpole)

Thank you for the excellent service. You have a good team. I will come back when I need services for my car. (Vincent Lieu)

Mr. Bob is a great person and very trained in what he does. (Joe Velasquez)

Bob and Julie were awesome! Getting a new vehicle is very stressful, but they were so patient with me and my questions. Their demeanor made me calm down and feel comfortable enough to ask anything that came to mind. I told Julie "I didn't even know how to park my SRX, it's so different than my prior SUV!" Julie took the time and literally went outside with me to get in the SRX and explain step by step how the park assist mirror movement & camera worked! Now I'm practically an SRX parallel parking pro! Thank you! (Veronica Mendez)

Everyone that I met while purchasing my new vehicle from the sales personnel, managers, finance personnel, and even the janitor cleaning the showroom was extremely courteous, helpful, pleasant and professional. Unlike my last vehicle purchase, this experience was delightful. I was recommended to Bewley Allen by an individual that had purchased three Cadillac for this dealer, and now I know why---the personnel working at the dealership. I in turn will refer all friends and acquaintances interested in buying a Cadillac to Bewley Allen. Thank again to everyone there for treating me like royalty and providing a luxurious and comfortable vehicle to drive for the next few year. (Russell L. Lumpkin)

Amazing experience. Sales person, Chris Ferren, was outstanding. Took care of every need and concern. Clone him and you will be #1 car dealership in the World. The car is great, Everything I had hope for. Glad I traded in my Audi A6. Most of all Chris Ferren was phenomenal. Went to several dealerships before buying from Bewley Allen Cadillac. His attention to detail and making the customer fell great was amazing. (John Vach)

I was very happy and satisfied with the service I experienced at Bewley Allen. Ted Hwang and Gustavo Gonzalez. I love my new SRX. (Deena Willis)

I had several options to purchase my Cadillac, however, Mr. Martinelli explained the advantages of having a spare tire and not a kit. This put the deal in his favor and I traveled a bit to complete the deal with Bob. WELL WORTH THE DRIVE...(Sue Wellerstein)

I always feel very welcomed. All of the service technicians are very respectable and do not make me feel intimidated. I never hesitate, or think twice, about going back. (Patricia Rodriguez)

Bewley Allen was excellent in their customer service. (Joseph Kidushim)

Very professional, would definitely recommend to others. (Robert Clancy)

Ed Miller is an excellent rep for Bewley Allen. He delivers exactly what is promised in a timely manner and is courteous and extremely helpful at each juncture of the process. (Janet Jirel)

I wanted to surprise my wife for Valentines day with SRX. On the day I was to pick up the car, my sale rep picked me up at home so I would be able to get transportation to get car. I wanted no one to know of surprise.. the dealership was expedient in getting car ready for me to drive home.. The Sale Mgr Ted, gave me a large red ribbon to place on car, when I surprised Wife she loved ribbon, I took credit for Ribbon Idea .. all and all it was a big surprise for wife and made me happy to see her (wife) so happy.. She been wanting a SRX just as i ordered from dealer.. I can understand why the Dealership is so highly recommended by my LAPD friends.. (Arthur Placencia)

This is our 6th Cadillac from Bewley Allen... Great employees. (Jeffrey Brown)

Very competitive pricing and very knowledgeable about the product. (Frederick Spinrad)

Bob Martinelli is a kind, friendly, gentle man. He provided us an outstanding service. He knows every detail information about cars. We were very pleased with his assistance for selecting the right car. thank you Bob Martinelli for treating us like a family. All of you are the best. (Azeb Bekele Bhutia)

A first class organization! (Robert Koch)

It is always a pleasure having my car maintained at this dealership. (Lisa Freer)

Great staff, Julie Johnson is incredibly knowledgeable and helpful. (Andrew Vogelbach)

I have never had an experience like this buying a car. It was so wonderful dealing with Chris Ferren at Bewley Allen Cadillac. There was no fuss and no haggling. I was a wonderful experience I will buy my next car from Mr. Ferren and Bewley Allen Cadillac. I will recommend Chris to all my friends that want to guy a new of preowned car. Joe Cusick in Finance was great to work with also, Very thorough and that, too, was a very pleasant experience. Everything was explained and no pressure. (Denny Ponso)

Ed Miller is the best service professional that I have dealt with covering six different Cadillac dealerships. My wife asked if he could service her Lexus because she was so impressed with his service. (John Ferraro)

I am glad I purchased my vehicle at Bewley Allen. They always do a great job, both sales & service. During my service visit, my service adviser kept me informed on the progress of the vehicle and let me know what was done to my vehicle when the work was completed. I would recommend Bewley Allen to anyone because you get "Cadillac" service.(Peggy Miller)

I thank you for all your professional help in repairing my car; your dealership is clean and very pleasant. (Maria Melchionne.)

Leticia and Julie did a great job! (Janis Salin)

Peter Tee provided exceptional service both at the time of sale and when we returned for an additional key and questions. The service manager was also very helpful, as was the business manager at the time of transaction closure. This was both an easily transaction and extremely positive experience. Thank you!

I LIKE THE SERVICE DEPT. VERY MUCH. (Lawrence Redman)

When you are the “Best” what else can one say? (E.E. Boyd)

Peter Tee was very professional; this was my first Cadillac that I have purchased from Bewley Allen Cadillac. The dealership is a very professional and represents GM very well. (Michael Sedillos)

The sales reprehensive were absolutely wonderful to me and my wife during the whole process including follow-ups. Her dedication takes the term "Service" to a level that we assumed was lost over the years. A big thanks to this particular dealerships as there was others that I would never visit again. (Johnnie West)

The sales consultant took considerable time during the purchase. He did not rush or pressure me and was straight forward with his answers to my questions (Lee Posner)

People at Bewley Allen continue to make the difference and the reason I go there for service even though there is another dealer about 12 miles closer. Chris Keller and Bob Martinelli in particular are a terrific team and I've yet to encounter an issue either of these two professionals could not solve....kudos also to the service department. (David Demont)

B A Cadillac is great, I think there is a reason why they stay so strong even during a recession, their customers are loyal to them and vice versa. I will go back for service and my next car. (Timothy Landauer)

My purchasing experience at Bewley Allen Cadillac was the most PLEASANT one ever!!! I dislike dealing with car salesman but this time it was different. My sales consultant, Chris Keller, was such a professional. He was very helpful with the questions I asked. He's very knowledgeable and just plain sweet and sincere guy to deal with...no stupid games. I walked out with a great deal. The finance guy was great too. He was very thorough with the paperwork. All I had to do was read and sign off in less than 15 minutes. The whole car buying experience only took me an hour and half.... That’s a record!!! I would totally recommend Bewley Allen Cadillac Dealership to my family and friends. I look forward to coming back to this place for maintenance because I know I will be taken care of. Thanks guys!!! (Amy Lam)

Leticia Geer is great, very helpful and a delight to work with. # 1 for customer service. (Vincent Corrales)

Very good service in obtaining two new Vogue tires with help from Chris Ferren. (Richard Wizenick)

Excellent service and dealership! (Willard Bauman)

Normally, I don't do survey well. But I need to tell you something. I was very lucky that I met salesperson Mr. Sam Sung. He was perfect. So nice and kind. He delivered this car to my home himself. And explained all the car's features, functions, set up OnStar. It took almost 1 hour then I understood all. He called dealer to pick him up. I called and visit 4-5 other Cadillac dealers before. No one wanted talk about standard option. Even all other dealers said, I'll call you back when we get it. I waited more than one week with rented car. No one called me back. On website, I found Bewley Allen dealer and I called them, operator transferred Mr. Sam Sung. He found this car within 20 minutes. Same day I contracted. I understand that standard options car has low commission. Mr. Sam Sung smiled at me and said, "Mr. Park, its OK.You'll have premium Escalade next time."Thank you I will and I'll see you again that time. (Ryu Park)

Leticia Geer was very nice and helpful. She answered all of my questions and when she wasn't sure she researched and got the answers. I've bought several cars in the past and this is by far the best I've been treated. (Marcia McKeever)

GREAT SERVICE. (Lawrence Redman) Peter Tee and the Finance Manager were wonderful. This is the second Cadillac that I have purchased with Bewley Allen Cadillac. I love the Dealership and I would not go anywhere else to purchase. They are very kind and professional. They are the best. I am a GM family first member with discounts. They represent GM very well. (Jacqueline Rice)

Great Staff – excellent service – a very nice experience with all concerned, especially Julie J. and John Chappell and Eddie. (Richard Figueroa)

I especially like the way your service technicians treat customers. Very good. (Julie Zambetti)

You are to be congratulated for the great service that is provided by your service department, particularly by Eddie he just goes out of his way to be of total assistance and always has an answer to your questions. I just feel that your staff will keep my car on the road for a long time. Thank you and keep it going. (Hector Elizade)

I am always extremely satisfied - you guys do a great job always - Ed Miller remains as always your greatest asset - and I so appreciate him and his professional assistance. (Jonathan Weedman)

Bewley Allen Cadillac is the Best! (Maggie Wu)

The staff at Bewley Allen are all very professional. I love my car! (Angela Donahue)

Purchasing my CTS was the best car-purchase experience to date. The staff was professional, knowledgeable, patient, honest and most of all "friendly". Working with Sam Sung was like working with an old friend, despite that my husband and I had just met him. He made himself available whenever I called and was able to answer all my questions. Peter and Joe were also delightful and always friendly. The BA Cadillac team is the most superior I have ever dealt with and their work ethics are unsurpassed. It is rare in this day and age to find people so proud of where they work and go the extra mile to exceed their already high standards. (Josephine Trenholm)

Just had my car serviced for a much needed oil change. The Service department (Eddie Delira) does a fantastic job making sure my car is taken care. I appreciate the services they offer immensely. Keep up the good work! (John Holland)

This is the very best dealership I have ever done business with. Great Service – Great People friendly information. (Louis Weintraub)

I'm very happy with the service on my vehicle and appreciate professionalism of Eddie Delira keeping me informed on the repairs being done. I will definitely bring my car in for service. Thank you service department! With kind regards, (Tony Vandenworm)

Ed the team in the service department were great! Even though my vehicle is 15 years old they handled my vehicle and me as if we were brand new baby, thank you! (Ferman Lewis)

Very satisfied with Ed Miller in the Service Dept., he is the reason we keep coming back. (Paul Dimitriu)

We had a great experience with Sam Sung. He was very courteous and professional. We will refer potential buyers to him! (Levik Yarian)

Great from start to finish, and really quick too...! A pleasure to deal with. Roy Tanoue was the Sales Consultant. (Emilio Paerels)

Ed Miller is great to work with!  He is very attentive and has a good eye for detail. (James Parr)

I appreciate the personal attention and willingness to follow up--even on issues that aren't "official" yet (but eventually become official). (Masao Kato)

I'm one of the old timers that have been going to Bewley Allen for years. Can't do any better no matter where you go. (Walter Boronich)

Have complete confidence in their service writer, Ed Delira. (James Merlo)

It is such a relief to know that every time I am serviced by the "crew" at Bewley Allen" I know I am going to be well taken care of.... ALWAYS. They are so terrific and Ed Miller always makes it go smoothly for me. My sincere thanks. (CJ Shire)

Mil Gracias! A million thanks to Ed and John. Times being what they are today, they were both willing to do what they could and exceeded my expectations. My car was serviced and the pinch to my pocket book wasn't as painful as it could have been. Thanks again. (Martha Lopez)

Outstanding dealer. All personnel from the showroom to the garage are fantastic. This dealer is a real credit to GM and Cadillac. (Jeffrey Grass)

I am always happy to see all the people at Bewley Caddilac for service. Everybody is very friendly. Eddie always helps me with his best advice and explanation. I am very satisfied with his help. (Linda Gonzaga)

I think I may have sent this in before I'm not really sure. Never the less. As far as I'm concerned Bewley Allen has the greatist bunch of people in the business working there. (Walter Boronich)

I am very pleased with the service I have experienced, special thanks to Ed my service advisor. Wish I'd switched over to Bewley Allen years ago. (Susan Wofford)

I wouldn't take my car any other place. Eddie is the best. I've bought two cars from you. My husband always is afraid I'll come home with another new one. Julie is also the best as all of your staff I have dealt with. (Karol Carleton)

Eddie (and Ed and shuttle driver Ed) have been most helpful whenever we have gone to BA for service. Appreciate it very much. (Don Reed)

Your service department is the best. Ed Miller has been extremely helpful and always keeps me updated on the progress on the repairs. You all are the BEST!! Thank you! (Marisela Turcios)

Good deal. No hard sell. Nice people. I am a repeat customer. Love service. (Sheridith Mueller)

Good altitude and careful work. Never charge with trick. (Ming Wei Yang)

We have always gotten great service from the day we bought the car from Roy, to your number one service writer Ed Delira. Thank you The Bordens

We have been dealing with Ed Miller on a complicated problem, and as always everything has been handled with our needs as the top priority. Thanks so much! (Davison Conroy Inc)

I am always completely satisfied with the courtesy and care I receive at Bewley Allen. When my Cadillac has been serviced I feel secure knowing that whatever needed to be done has been. Thank you to Ed Miller and all of you in the service department. (Rebecca Cress)

Always the service is excellent. The helpers are courteous and friendly. Thank you all. (Amy Ibrahim)

Eddie De Lira, service writer was very helpful in making the appointment for this servicing. He even followed up with an email when he could not reach me by phone. (Michael Hidalgo)

The service at Bewley Allen is magnificent. Quick, efficient, and extremely clean. From the moment we called, the switchboard operator was so quick and so easy and she should be commended. As well as the Service Manager, Vic, and all who took care of our car. Thank you very much. Kenneth and Chrys Tobias Thank you very much.

We were very pleased with the service we received. Ed Miller is very satisfied with his services and when he isn't around Eddie Delira, has also taken good care of us. Thanks again. (Richard Aragon)

This is my second Cadillac purchase from Bewley Allen. Their sales team is first class! I would recommend them to all my friends/family.

I am completely satisfied with my purchase from Bewley Allen and Peter Tee is #1!!

Service is always excellent. Eddy is my service person and he is always on top of service needs. He gets me in and out with no problems. Thanks. (Gilbert Palico)

Julie's professionalism and knowledge was conform ting during my time of purchase. I have had the pleasure of meeting some of the service staff too. It is great to be part of the "Bewley Allen Family". Thanks for everything and Happy Holidays. Sincerely, CJ S CRIDER IQNABI I absolutely love my Cadillac. It was a great investment.

Always professional and efficient. To Eddie Delira---Great Job!!!!! Always a pleasure to deal with (Helene Bazurto)

I have been using the service department of Bewely Allen for over 8 years and have been completely satisfied with their service every time! (Edward Fulgoni)

John Chappell & his crew are real professionals. I always have a pleasant experience at this Dealership!

This car has exceeded my expectations. Throughout the years I was looking for the perfect car and I found it at Bewley Allen Cadillac. I have nothing but the best to say about Bewley Allen. Great Job!
(Susanne Barboza)

Very good service for many years.
(Lydia O Robles)

The car was a surprise gift for my wife’s birthday. I must say that the delivery of the car at a family barbeque party was quite a sensation. The sales assistant (Julie) personally delivered the automobile complete with a bow to the party, then she returned the following day to assist my wife in the familiarization with her new Cadillac. You could say that it was a success.

Once again, I have received superior customer service and assistance from Bewley Cadillac - and specifically from my Service Representative, Ed Miller. I cannot highly commend Ed enough for his responsiveness, professionalism and diligence in ensuring that my car was well taken care of. I can assure you, that when I'm in the market for a new Cadillac, I will make my purchase at Bewley - in no small measure because of the great respect and appreciation I have for Ed and the fine work that you do

I have not experienced a staff more knowledgeable, helpful and courteous than Bewley Allen Cadillac

Rudy, Ted, Julie all excellent! Really Happy!!

Mr. Chris Ferren the Vogue Tyre specialist was extreme help. I am completely satisfied with his professionalism and customer service!

Sam Sung is a wonderful caring person. We found him to be very sincere and a refreshing personality

The purchase was at a great price and the salesman was willing to negotiate and had great service. The car is amazing and the delivery experience was smooth.

Top notch, professional service. Never felt pressured. I would recommend to my friends and family. Bob Martinelli made it the easiest car purchase I've ever made. I now own two GM vehicles, and am very impressed with the new models. I haven't tried Bewley Allen's service dept. yet but, I have a friend who is very satisfied with the work they have done on his cars

The service at Bewley Allen is excellent. The personnel are extremely helpful and honest.Usually Ed Miller helps me out; others that help me are Eddie, Vic, John and many that I am afraid that I forgot their names. I thank you all for your courteous service.

My car was serviced in the estimated time given. All my questions/concerns were addressed with full explanations. I am quite pleased with the personnel rendering service to my car. Mr. Eddie Delira, Consultant demonstrates that the customer is highly valued. The entire service department is very friendly and helpful. I look forward to my next service day.
Esther Castruita

It’s the best there is no other to compare it with!!!
A.V. Traylor

My service guy has been Eddie for many years..He's the best rep I've ever had. He's efficient, he's friendly and I believe gives me "above and beyond" attention.. Bringing my '08 to Bewley Allen is a "looked forward to" experience..
clyde shives

The service department is comprised of the most talented and charming staff I have ever had the good fortune to meet. I appreciate each and every one of them. The service department is comprised of the most talented and charming staff I have ever had the good fortune to meet. I appreciate each and every one of them.

Excellent and professional service. Experienced sales and finance staff.

Roy Tanoue is an excellent sales person. Very nice & gentlemen

Julie, John & Ted are the best!!! This purchase was one of many Cadillacs that we have purchased at Bewley Allen and have sent many customers to them because they are so good.

I have dealt with Bewley Allen for many satisfactory years – Roy Tanoue (sales) & Eddie Delira (Service) have both always been helpful & given great assistance + service.

Bewley Allen Cadillac - Los Angeles Cadillac dealer - Orange County and Pasadena